Payment & Shipping
Orders are processed the same business day if received before 10am EST. Orders placed after 10am EST will be processed the next business day. Please allow up to 4 business days to receive tracking information for your order.
All orders are shipped FREE using Fedex. We currently ship to Canada and the United States. Fedex does not ship to PO boxes.
Orders are shipped with Fedex ground. Standard delivery time is 1-7 business days in Canada and 2-7 business days in the USA.
Orders may be delayed from shipment due to discrepancies in payment/shipping information or insufficient shipping information (i.e. PO Box number as shipping address). Delivery time may be extended due to incomplete shipping information (i.e. missing first or last name, missing or invalid apartment number/street number), weather conditions and/or high volume of packages.
Industry is not responsible for lost or stolen packages. Customers should contact the shipping provider in the case of a missing package.