FAQ

What size do I order?

Click here to consult our size charts. Should you have any other questions about sizing, don't hesitate to contact us at hello@industryclothing.com

 

Is Industry looking for ambassadors?

Contact us at hello@industryclothing.com for any partnership requests.

 

Where does Industry ship to?

We ship to Canada and the United States.

 

How long does shipping take?

You can expect your order within 1-7 business days in Canada, and 2-7 business days in the USA. You will receive a tracking number from us within 4 business days so you can track your order.

 

How much does shipping cost?

Shipping is always FREE!

 

What kind of payment do you accept?

We accept payment via all major credit cards (Visa, Mastercard, American Express), Paypal, and Apple Pay.

 

How do I exchange something?

Contact us first at hello@industryclothing.com, to let us know what you would like to exchange your order for. Then affix the pre-paid shipping label provided in your package to the outside of the package and drop if off at your nearest drop-off facility. Please also fill out and include the provided form to indicate why you are exchanging the item(s).

 

How do I return something?

Use the pre-paid shipping label provided in your package. Affix the label to the outside of the package and drop it off at your nearest drop-off facility. Please fill out and include the provided form to indicate why you are returning the item(s). This will help us improve going forward!

For U.S. returns, please email us at hello@industryclothing.com with your order number and the item(s) you would like to return. We will reply with the information needed to complete the provided paperwork. Affix the label and all copies of the completed paperwork to the outside of the package with the provided clear shipping label pouch. Drop the package off at your nearest drop-off facility. Please fill out and include the provided form to indicate why you are returning the item(s).